View our collections and select the product you want. Choose your size, color, and other variations if necessary, then add to cart. Go to your cart after adding your items, then go to checkout. Choose your payment options, enter your discount code if you have one, and enter your
shipping preferences. Proceed to purchase your items. You will receive your order confirmation shortly.

You can check your order status from the "View Your Order" link in
your confirmation email. If you can't find your order confirmation, click here to look up your order: Track Your Order.

Your orders can all be found once you login to your account and click orders.

Our shipping and handling times will take between 3 - 7 business days. If you have any issues with your order please send us a message or email us with your order number and request information. If you need to request faster shipping, please be advised that these requests can only be submitted if the item(s) have not already shipped. See our shipping policy here: https://www.totallybri.com/policies/shipping-policy.

In order to request a refund or an exchange, file your request through the Contact portal here. For More information on how returns and exchanges are handled, see our return policy here.

Please Note:
Any intimate items (items that made contact with private parts) are not eligible for return or exchange. Also custom or personalized products
are not eligible for return or exchange.

Please Note: Items must be returned before we can process your refund or exchange.

Orders can be canceled on your order status page, found by clicking
"View Your Order" in your order confirmation email or text. If you need more assistance, message us through the chat or the contact form linked here: Contact Portal.

No. Custom orders do not have any additional fees.

Christmas Order Cut - Off: Dec. 7, 2023

Sales end on New Years Eve this year so there's plenty of time to get something even if you didn't order before the cut-off dates.

Yes. We have an Ambassador program called The Bri Babes Squad! You can inquire more about the program through the contact us portal for more information.